Local authorities may provide information and advice about archaeological finds, the protection of national, historic and recorded monuments, and the impact of development on or near archaeological sites.
Local authorities may support community and voluntary groups and individuals to improve local heritage sites by providing heritage advice and help with site surveys, excavations and the stabilisation of ruins.
Local authorities may support community and voluntary groups who are developing community heritage projects by providing heritage advice, supporting them with projects and facilitating engagement between national heritage stakeholders and the local community.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Builders and developers can apply to a local authority for a refund on development levies where they plan to construct residential units within certain thresholds and in specific locations.