Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities may provide information and advice on local film locations, crews, registering a location, permission to film, film trails and film history.
Local authorities may provide and support heritage centres to exhibit local historical and cultural information, provide guided tours and host heritage events.
Local authorities may run education programmes, commemorations, re-enactments and open days to raise awareness of, protect and preserve local heritage.
Local authorities may provide grants to older people who own their own home for repairs or improvement works to make their privately owned home more suitable to their needs.
Local authorities may provide grants to those who own their own home to buy and install grab rails, level access showers, access ramps and stair lifts.