Local authorities may provide information and advice about archaeological finds, the protection of national, historic and recorded monuments, and the impact of development on or near archaeological sites.
Local authorities may offer choice to approved housing and transfer applicants in selecting a new home. Applicants can express an interest in houses which are advertised.
Local authorities may support community and voluntary groups and individuals to improve local heritage sites by providing heritage advice and help with site surveys, excavations and the stabilisation of ruins.
Local authorities may support community and voluntary groups who are developing community heritage projects by providing heritage advice, supporting them with projects and facilitating engagement between national heritage stakeholders and the local community.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.