Local authorities prepare five year plans to outline their vision, policies and objectives for the local authority's long term direction. You can have an input into the plans through consultation.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Dangerous Substances Regional Offices regulate the storage of petrol, kerosene, diesel and other flammable liquids to ensure they are stored safely and do not cause a fire, safety, public health or environmental risk.