Local authorities may support community and voluntary groups and individuals to improve local heritage sites by providing heritage advice and help with site surveys, excavations and the stabilisation of ruins.
Local authorities may support community and voluntary groups who are developing community heritage projects by providing heritage advice, supporting them with projects and facilitating engagement between national heritage stakeholders and the local community.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities prepare a record of protected structures of architectural, historical, archaeological, artistic, cultural, scientific, social or technical interest. You can have an input into the record through consultation.