Local authorities publish monthly and quarterly updates from their chief executives on activities, progress and statistics in each local authority service area.
Local authorities prepare five year plans to outline their vision, policies and objectives for the local authority's long term direction. You can have an input into the plans through consultation.
Local authorities publish plans explaining their procurement rules and needs, and how suppliers can tender to supply goods and services to the local authority.
Local authorities publish minutes of council and other public meetings to inform the public about council activities and serve as a record of official council business.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.