Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities run initiatives to provide accessible services for people with disabilities. These services include accessible parking, disability friendly sports facilities, accessible bring banks and recycling units, and assistive technology.
Local authorities may run economic development initiatives to facilitate and encourage economic and business development to improve the attractiveness of the local area as a place to invest.
Local authorities run fire station open days and visit schools to raise awareness of the fire and emergency service. These visits also educate pupils about fire safety and prevention in their homes, schools and community.
Local authorities run public awareness campaigns on the use of smoke alarms, preparing escape route plans and the safe use of electrical equipment to prevent fires.
Local authorities publish a disclosures log to provide details of all non personal Freedom of Information requests they receive and the decision in response to these requests.
Local authorities, together with other stakeholders, manage public health and safety by regularly inspecting local authority buildings and work activities, investigating accidents and incidents and taking appropriate action.