You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities may manage heritage buildings and sites to protect their historic, cultural and social importance and secure their long term future for the benefit of the community.
You must apply to the local authority for a permit if you want to erect a memorial plaque, tree or bench to honour a person, group of people or significant event.
Owners of private residential properties, which were not the owner's main residence during the years 2009 to 2013, must pay a charge on the property to the Non Principal Private Residence Bureau through the local authority.