Local authorities publish minutes of council and other public meetings to inform the public about council activities and serve as a record of official council business.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Age Friendly Ireland run a programme to support older people to continue to live independently in their own home or in a home more suited to their needs.
Local authorities may set up and support older people's Local authorities to represent the views of older people, promote inclusion of older people in communities, prevent age related isolation and loneliness, and promote fitness and active ageing.