You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Archives Services may provide online services such as digitised archives, catalogues, presentations, papers, and educational, family and local history resources.
Local authorities respond to requests from councillors and Oireachtas members on behalf of members of the public about local authority services they want to access or which may affect them.
Local authorities publish annual plans to outline the actions they intend to take to meet their commitments to deliver high-quality and efficient services.
Local authorities work with their service users to understand their needs, redesign services and develop ways to improve access to and deliver better local authority services.