Local authorities publish minutes of council and other public meetings to inform the public about council activities and serve as a record of official council business.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities help Local Community Development Committees to create an integrated approach to community development by coordinating access to funding, developing and delivering projects, and promoting community engagement.
Local authorities, together with other agencies, may support community and voluntary groups to showcase initiatives that have created a long lasting impact in their community such as creative wellbeing, place and community tourism projects.
Local authorities respond to requests from councillors and Oireachtas members on behalf of members of the public about local authority services they want to access or which may affect them.