Local authorities publish minutes of council and other public meetings to inform the public about council activities and serve as a record of official council business.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
You must apply to the local authority for a certificate if you construct a new building, carry out alterations or change the use of a specified existing building. This confirms that a building complies with disability access requirements before it is occupied or used.
Local authorities, together with other stakeholders, manage public health and safety by regularly inspecting local authority buildings and work activities, investigating accidents and incidents and taking appropriate action.
Local authorities respond to requests from councillors and Oireachtas members on behalf of members of the public about local authority services they want to access or which may affect them.