Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities may provide information and advice on local film locations, crews, registering a location, permission to film, film trails and film history.
Local authorities may provide and support heritage centres to exhibit local historical and cultural information, provide guided tours and host heritage events.
Local authorities may provide heritage education to school children and community, voluntary and heritage groups to increase their knowledge and appreciation of local heritage.
Local authorities may run education programmes, commemorations, re-enactments and open days to raise awareness of, protect and preserve local heritage.
Local authorities may run events and activities including tours, recitals and re-enactments to celebrate and build awareness of Ireland's heritage and support its conservation, as part of National Heritage Week.
Local authorities respond to requests from councillors and Oireachtas members on behalf of members of the public about local authority services they want to access or which may affect them.