Local authorities publish plans explaining their procurement rules and needs, and how suppliers can tender to supply goods and services to the local authority.
Local authorities publish minutes of council and other public meetings to inform the public about council activities and serve as a record of official council business.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities run initiatives to provide accessible services for people with disabilities. These services include accessible parking, disability friendly sports facilities, accessible bring banks and recycling units, and assistive technology.