Local authorities respond to requests from councillors and Oireachtas members on behalf of members of the public about local authority services they want to access or which may affect them.
Local authorities work with their service users to understand their needs, redesign services and develop ways to improve access to and deliver better local authority services.
Local authorities set up policy committees where elected councillors and representatives from social, economic, cultural, environmental, community and voluntary groups may advise on, develop and review council policy.
The National Waste Collection Permit Office in Offaly County Council maintains a public register of all waste facility permits and certificates granted, reviewed, revoked and expired across all local authorities.