Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities may monitor economic performance indicators. These indicators include employment, enterprise, investment, housing, consumer behaviour and commercial property to benchmark their progress against local and national policy targets.
Local authorities, together with other stakeholders, may run an affordable music education programme for children and young people including participation in choirs and ensembles, as part of the national Music Generation initiative.
Local authorities respond to requests from councillors and Oireachtas members on behalf of members of the public about local authority services they want to access or which may affect them.