You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.
Local authorities respond to requests from councillors and Oireachtas members on behalf of members of the public about local authority services they want to access or which may affect them.
Local authorities work with their service users to understand their needs, redesign services and develop ways to improve access to and deliver better local authority services.
Local authorities, together with Fáilte Ireland, may provide financial support to business and community groups to support events and festivals in culture, food, sports and activity based tourism to attract visitors.