Occupiers of rateable commercial properties such as shops, offices, factories, warehouses, hotels and licensed premises must pay commercial rates on their property to the local authority.
Local authorities provide up to date information to the public about services, activities and events through various media channels including websites, social media platforms, radio, press releases, and alert services.
Local authorities set up and support corporate policy groups to coordinate the work carried out by strategic policy committees and recommend agreed overall policy to the council.
Local authorities publish plans explaining their procurement rules and needs, and how suppliers can tender to supply goods and services to the local authority.
Local authorities publish minutes of council and other public meetings to inform the public about council activities and serve as a record of official council business.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.