Local authorities provide information and advice to the public about protecting habitats, planting wildlife meadows, developing and preserving ecosystems, and removing invasive species to protect local biodiversity.
Local authorities may provide financial support to community groups, schools and environmental non governmental organisations to carry out small environmental projects to promote sustainable development.
You can send a written complaint to the local authority if you feel you have been treated unfairly or not in line with the local authority's customer service charter.
Local authorities publish charters outlining their commitment to provide high quality customer service, the responsibilities of customers when using services, and what you as a customer may do if you are unhappy with the standard of service provided to you.