Local authorities set up and support networks to encourage registered community, voluntary, social inclusion and environmental groups to take part in the council's decision-making and policy making processes, and to monitor local authority activities.
Local authorities work with their service users to understand their needs, redesign services and develop ways to improve access to and deliver better local authority services.
Local authorities set up policy committees where elected councillors and representatives from social, economic, cultural, environmental, community and voluntary groups may advise on, develop and review council policy.
Local authorities, together with other agencies, support interagency groups to coordinate and improve the delivery of services to members of the traveller community.